Handbook of Services Marketing and Management
by Teresa A. Swartz
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| Publisher: | Sage Publications |
| Published In: | 19-Nov-1999 |
| ISBN-10: | 0761916121 |
| ISBN-13: | 9780761916123 |
| Binding Type: | Paperback |
| Weight: | 2.89 lbs |
| Pages: | pp. 532, 6:B&W 8.25 x 11 in or 280 x 210 mm Perfect Bound on White w/Gloss Lam |
is written by Teresa A. Swartz.